Privacy Policy
All content on this website is the property of Ser.mac Srl.
Eurotecsa International LLC and CRESTPACK manage this website under a commercial distribution license for the United States territory. The handling of personal information and cookies remains under the responsibility of Eurotecsa International LLC.
Your privacy and security are important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with U.S. legislation in 2024. By using our website, you consent to the terms outlined in this policy.
1. Collection of Personal Information
We may collect various types of personal information from you, including but not limited to:
- Full names
- Email addresses
- Phone numbers
- Company names
- Addresses
We collect this information when you voluntarily provide it through our web forms or when interacting with our services.
2. Use of Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. These may include:
- Functional cookies
- Analytical cookies
- Profile cookies
- Retargeting cookies
- Social media cookies
By using our website, you consent to the use of these cookies. You can manage your cookie preferences in your browser settings.
3. Use of Personal Information
We may use your personal information for the following purposes:
- To provide and maintain our services
- To communicate with you, respond to inquiries, and provide updates
- To personalize your experience and deliver relevant content
- To improve our website and services
To comply with legal obligations
4. Sharing of Personal Information
We may share your personal information with third-party service providers who support our website operations and service delivery. These providers are contractually bound to use your information only as necessary to fulfill their obligations.
We may also share information with Ser.mac Srl and CRESTPACK for purposes such as:
- Service improvement
- Marketing communications
- Follow-up on quotations, shipments, and deliveries
5. Pipedrive Integration
We use Pipedrive as our Customer Relationship Management (CRM) system. When you submit information through a form on our website, it may be stored in Pipedrive to help us manage our interactions with you. Pipedrive handles this data in accordance with its own privacy policy, which aligns with current U.S. and international data protection standards.
6. Your Rights
You have the right to access, update, or delete your personal information held by us. You may also inquire about how your data is being used by contacting us at:
📩 mkt@eurotecsa.com
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute data security.
8. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be effective immediately upon posting on our website. Please review this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
📧 mkt@eurotecsa.com
By using our website, you confirm that you have read, understood, and agree to this Privacy Policy.
